Shipping & Returns 

Returns

Currently, at D Trench Studio, we operate on a pre-order basis, ensuring that each item is specially made just for you. While this allows us to provide a truly personalized experience, we understand that it comes with certain limitations. Regrettably, due to this unique process, we are unable to accept returns. However, we are more than happy to accommodate alterations for an additional cost, ensuring that your purchase fits you perfectly.

We value open communication, so if you have any uncertainties before placing an order, please don't hesitate to reach out to us. We genuinely appreciate your support, and as our business continues to expand, we aspire to produce small order batches and maintain stock, to better serve you in the future.

Shipping

Please note that our production process takes approximately 2-4 weeks from the time of purchase to dispatch depending on our availability. However, if you have a particular event or occasion in mind and need your order by a specific date, we kindly request that you reach out to us before placing your order.

Delivery Options

Free UK delivery on orders over £250 with code FREE250

DPD Standard Delivery -£6.50

Delivery to United Kingdom within 1-2 working days

DPD Next Day - £9.50

Delivery to United Kingdom within 1 working day

International orders - Please reach out to us before making a booking so that we can provide you with the most competitive shipping prices.